FAQ | BUYbank - Bitcoin exchange service. UAH/USD cash, online.
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FAQ

What is BUY Bank? Do I need to provide my ID? Is registration required? Is it safe to provide you with my bank card details? The exchange rate is fixed at the time of order creation for 30 minutes to purchase and after 2nd confirmation to sell. What is Bitcoin address? What’s a Bitcoin network confirmation? How fast can I get Bitcoin after submitting a purchase order? Can I cancel a transaction? What is the service commission fee? Can I buy or sell Bitcoin for cash hryvnia? Can I buy or sell bitcoin for dollars or other currencies? What are the limits on exchange amount? I’ve lost my receipt, what should I do? What’s an “automated bitcoin exchange”? Cards issued by which banks are available for BTC withdrawal? Which currency will I get money in? What are the limits on the outbound withdrawal of cryptocurrency to the card? When will I get my money? Why is my transaction processed for so long? Is it possible to speed up the transaction of bitcoin? The service reports that the transaction has been processed, but I have not received the money on the card. Why?

What is BUY Bank?

BUY Bank is the first official Ukrainian service for Bitcoin exchange to USD/UAH cash or withdrawal to a card of any bank.

Do I need to provide my ID?

Is registration required?

Is it safe to provide you with my bank card details?

The exchange rate is fixed at the time of order creation for 30 minutes to purchase and after 2nd confirmation to sell.

What is Bitcoin address?

What’s a Bitcoin network confirmation?

How fast can I get Bitcoin after submitting a purchase order?

Can I cancel a transaction?

What is the service commission fee?

Can I buy or sell Bitcoin for cash hryvnia?

Can I buy or sell bitcoin for dollars or other currencies?

What are the limits on exchange amount?

I’ve lost my receipt, what should I do?

What’s an “automated bitcoin exchange”?

Cards issued by which banks are available for BTC withdrawal?

Which currency will I get money in?

What are the limits on the outbound withdrawal of cryptocurrency to the card?

When will I get my money?

Why is my transaction processed for so long?

Is it possible to speed up the transaction of bitcoin?

The service reports that the transaction has been processed, but I have not received the money on the card. Why?